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“There was no telling what people might find out once they felt free to ask whatever questions they wanted to.” Joseph Heller
Answered Questions
  1. vietfra asked Paul Hudson: "Other than yourself, who is your favourite TV weatherperson?"
  2. Paul Hudson answers: " Bob Rust now retired – but the first Yorkshire weatherman who I watched every day"

  3. Erica111 asked Kara Pernice: "If websites were designed better, do you really think more older people would use the Internet?"
  4. Kara Pernice answers: "Yes! I absolutely think so. I truly believe that because there were so many people in our research study and just seniors that I’ve talked to who have almost a desperate feeling about it. “I tried to ..." Show more»" Yes! I absolutely think so. I truly believe that because there were so many people in our research study and just seniors that I’ve talked to who have almost a desperate feeling about it. “I tried to use it and I feel like an idiot, and it’s just not for me!” - I can’t tell you how many people have just said that to me, even people not in my study. If you have an experience with something and you’re a smart person and you truly try to do it but you can’t do it, it’s not something you want to go back to. So there are people who have their computers that their kids gave them sitting on their desk and they are never going to touch them again except maybe to send email and that’s not even through a Web program in some cases so I absolutely think if people start to use the Web and they try hard and they give it a few chances and they can actually get something done, they’ll continue to use it, they’ll try harder, they’ll use it more…absolutely! "Show less«

  5. MTyrrell asked Steve Bennedik: "The McCann's children were left unsupervised in their hotel room. If the parents were from a different socio-economic background would the media be asking the questions that many are asking and not trying..." Show more »"The McCann's children were left unsupervised in their hotel room. If the parents were from a different socio-economic background would the media be asking the questions that many are asking and not trying to normalise this issue?" Show less »
  6. Steve Bennedik answers: "This argument has some justification. In the early days of the investigation, part of the pull of this story, for us and the public, was the fact that these were doctors, a supposedly ideal family unit...." Show more»" This argument has some justification. In the early days of the investigation, part of the pull of this story, for us and the public, was the fact that these were doctors, a supposedly ideal family unit. But I think by now all the questions have been asked, and the parents actions on the night Madeleine went missing have been properly scrutinised. "Show less«

  7. pollyvickery asked Rachael Dumigan: "Young people are getting a bad rap in the news media at the moment – either they are “hoodies” ignoring their ASBOs or they are lazy, overweight and sit in front of computer games all day shirking physical..." Show more »"Young people are getting a bad rap in the news media at the moment – either they are “hoodies” ignoring their ASBOs or they are lazy, overweight and sit in front of computer games all day shirking physical activity. Do you think the news media ignores positive stories about young people in favour of sensationalised tales of antisocial behaviour and binge drinking or is the future of Britain really that bad? " Show less »
  8. Rachael Dumigan answers: "Definitely. Through the BYC Respect campaign we carried out a survey of 1,000 young people of which 750 were from the UK aged between 12 and 26 and their view on how they saw themselves portrayed by the..." Show more»" Definitely. Through the BYC Respect campaign we carried out a survey of 1,000 young people of which 750 were from the UK aged between 12 and 26 and their view on how they saw themselves portrayed by the media was that they were always negatively stereotyped. The survey also looked at coverage of young people in the news media and it should that out of every 5 news stories, 4 are negative. "Show less«

  9. shanas2077 asked Kara Pernice: "If everybody built websites that followed the World Wide Web Consortium's standards for creating accessible websites, would this also cover any potential problems that older users, who are now using the..." Show more »"If everybody built websites that followed the World Wide Web Consortium's standards for creating accessible websites, would this also cover any potential problems that older users, who are now using the internet, face or are there other considerations that need to be factored in?" Show less »
  10. Kara Pernice answers: "I think we could add a few more things to it. To be quite honest, I’m not familiar with every single guideline that the W3C is proposing today so I might mention some things that are on this list but ..." Show more»" I think we could add a few more things to it. To be quite honest, I’m not familiar with every single guideline that the W3C is proposing today so I might mention some things that are on this list but I recall there were things like – when you’re thinking about a senior, what I try to do is to think about all the more severe usability issues that people have, or accessibility challenges I suppose, and then work back from there to issues similar to those but not as severe. A senior might not actually be blind but he may have lower vision. He might not even have severe low vision – he might still be able to drive a car but he has a little low vision or his memory is just decreasing a little bit or his motor skills…if you have arthritis you aren’t going to have the exact same problems as a person who has cerebral palsy but you are going to have a little bit of that problem. For example, the proximity of button, having a button that relates to a command be close to it so a person doesn’t really have to work to move across what can be a very long place, which is a web page! If you have trouble moving a mouse, it can feel like running a marathon. And contrast is something we all of course know about. And things like links – making links that actually look like links I think is very important and helping to distinguish what is a link and not a link. I think mostly for seniors though is to just try and make the websites incredibly easy to use and to focus more on the problems I see new users having. So I think there are more things we can do. The real point is do something that isn’t as expensive as some people think it is, which is do some basic usability studies with seniors, watch them use your website. If you’re not already doing that, you’re going to learn so much. And they’re fun too! Those are my favourite studies, studies with older people, because when you finish the studies they break out the stories and start to talk like human beings and they’re really cool people a lot of them. I mean sure there are some crotchety ones, like there can be mean young people and mean old people, but a lot of the older people have some very interesting stories to tell and it makes it a lot of fun. "Show less«

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